Shipping Policy

Thank you for shopping at Abaya & Co. We are dedicated to providing you with a seamless shopping experience, which includes prompt and reliable shipping of our products. Please take a moment to review our shipping policy to understand the details of how we handle shipping and delivery.

Order Processing:

   - Once you place an order, our team will process it within 3-4 business days. During peak seasons or promotional periods, processing times may be slightly longer.

   - Please ensure that your shipping address and contact details are accurate to avoid any delays or delivery issues.

Please note: we are unable to cancel any orders once they are placed.

USA Shipping Method:

   - Free Standard Shipping: Our standard shipping service provides reliable delivery within 5-7 business days for domestic orders.

Tracking Your Order:

   - Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's progress.

   - You can also login to your Abaya & Co. account to view the order status and tracking information.

International Shipping:

   -We offer international shipping to most parts of the world. If you are shipping to or ordering from outside the United States, the customer will be responsible for paying for any and all local taxes, duties and other similar charges or impositions (including VAT) associated with your purchase upon receipt of the package. Please allow 10-15 business days for all international shipments to arrive.

Order Issues and Returns:

   - If you encounter any issues with your order, such as a delay, damage, or incorrect item received, please contact our customer support team for help.

   - For returns please refer to our Returns Policy for detailed instructions.

Address Changes:

   - If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes cannot be guaranteed once the order has been processed.