USA Return Policy

Thank you for shopping at Abaya & Co. We take pride in providing high-quality abayas to our valued customers. However, we understand that there may be instances where you need to return or exchange a product. To ensure a smooth and hassle-free experience, we have established the following return policy:

 

  • You may return a product within 20 days from the date of purchase.

  • The item must be unused, unworn, and in its original condition with all tags and packaging intact.

  • Items purchased during promotional or clearance sales may have different return conditions, which will be clearly stated during the purchase process.

  • There is a flat $10.00 restocking fee for each returned order. 

  • If your shipment is delivered to you in any damaged condition or if you are missing any part of your order, please notify us immediately at support@abayaandco.com. Please include your email address used at checkout, your order number, and be sure to send photos of defect or damage.

How do I return my order?
Want to start a return, send us an email through here. Click Here

When will my return be processed and refunded?

Once you have initiated your return and shipped your item(s) back to us using the shipping label provided to you, you can monitor progress with the tracking number provided. Once the returned item(s) is received and inspected, your refund will be issued. Refunds will be processed using the original payment method, and the amount refunded will exclude any restocking fees. This process can take up to 10 business days from the date your return was received in our facility. Depending on your bank, your funds will appear in your account 3-7 business days after it is processed. 

Do you accept international returns?

All international orders are FINAL sale and are not eligible for return.

Any order that is shipped to a location outside of the USA is considered international.